We are not fans of paperwork and fine-print but we do have some Ts and Cs.

The use of Rent Protect’s website is subject to certain terms and conditions. Visiting and using the Rent Protect website or any part thereof implies that you are aware of our terms and conditions and agree to them.

Information on this site

All information on this website is intended as general information about Rent Protect and our relevant products/services. The information provided on this website should not be treated as professional or investment advice in any way. All content was correct on the date it was published. Any content on the site can be changed without prior notification.

Please note that should you choose to use this website, you do so entirely at your own risk. This site adheres to the Electronic Communications and Transactions Act. We will not accept any liability when you use Rent Protect website.

So, if you still use our website, here are some things we would like you to know:

1. All information that is viewed, downloaded or printed is for personal use only
2. All copy and artwork on this site belongs to Rent Protect. The further use of this site’s material needs to be properly credited/attributed when it comes to third party use
3. Rent Protect values your personal information and promises to protect it. We will never use your personal information for any purpose other than the reason you gave it to us. Rent Protect might have to share the information with our business partners to enable us to provide you with the product or service you have enquired about or might have purchased. These partners can never sell your details or re-use them. For your peace of mind we subscribe to: Section 51 of the Electronic Communications and Transactions Act 2002, governing your right to have your personal information kept private. Personal information may be any details specific to what you given to us via the internet or any other channel
4. Any email address, name, telephone number or fax number from the Rent Protect website is not to be used for electronic marketing or database building purposes. The fact that we display this information does not imply that we consent to the use of this information for database building purposes
5. Never use any of Rent Protect’s trademarks without written consent. This includes linking to our website in any way. If you do this without our written approval, Rent Protect is entitled to take legal action and any legal fees and/or associate costs will be for your account
6. Illegally linking to and from the Rent Protect site is serious because we value our reputation. Please send written requests to us before linking to our site. Email to info@renprotect.co.za, we reserve the right to choose
7. When using our online tools always keep your login details safe and confidential. This will ensure that nobody can access your information without the necessary authorisation to do so
8. Rent Protect makes use of display advertising on the internet and Google Analytics to evaluate and enhance the product and services offered on our website. Information is gathered using a “cookie” which is a computer file transferred automatically from our website to your computer via your browser during an online session. The cookie enables Rent Protect to gather general information on the use and frequency of the visitor traffic. Rent Protect and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve adverts based on a user’s past visits to the Rent Protect website. There are various ways to block cookies or to opt out by using the Google Analytics opt-out browser add-on
9. We are a truly South African company and abide by the laws of the land. Therefore our website, its content and our business shall be governed and interpreted in accordance with the laws of the Republic of South Africa

We also can’t promise or guarantee:

1. The website will be available and functional 100% of the time
2. All downloads from the website will always be free of viruses and will not damage your computer or data on it
3. We do not control third party websites and their links, therefore we cannot control or guarantee the accuracy and quality of the information, material and graphics on these third party websites
4. For practical business reasons and because the law might require it, Rent Protect needs to store some of your information in our database. Although we have built-in safeguards to ensure the privacy and confidentiality of your information, Rent Protect cannot guarantee the security of any data supplied to us online – this is at your own risk entirely

Some notes on what Rent Protect allows on our comment forums:

All comments on Rent Protect’s website will appear as they are loaded by you, the public. It is our policy to post all comments unless they do not comply with our guidelines below:

1. Rent Protect welcomes all comments – both negative and positive – from anyone, regardless of whether you are a client or not
2. Rent Protect’s comments page is intended for open, transparent conversations in which people discuss and share ideas, notify Rent Protect of any issues, compliment us and of course to ask questions
3. We are committed to maintaining a non-toxic atmosphere. Therefore we do not allow profanity, hate speech, nor do we allow speech that advocates or supports hatred or unlawful violence. Likewise, threats of violence or threats to anyone or any group’s personal safety are not acceptable. We also do not allow false claims or misleading implications towards any individual or group that perpetuates hate or unlawful violence
4. In order to preserve a functional and civil conversation, we do not allow trolls, trollish behaviour, or stalking
5. We do not allow speech that is solely intended to provoke other users, causes disorder or confusion, or inhibits regular, on-topic conversation
6. We do not allow and will delete all comments containing business solicitations or other advertising of personal interests, blogs, or websites